Frequently Asked Questions
Unlockatraining.com is an online platform that provides live, interactive training courses taught by expert instructors. We offer a diverse range of courses designed to help you acquire new skills, advance your career, and pursue your passions.
To create an account, simply click the “Sign Up” button on our homepage. You’ll be prompted to enter your email address and create a password. Follow the on-screen instructions to complete the registration process.
To enroll in a course, browse our course catalog, select the course you’re interested in, and click the “Enroll Now” button. You’ll be guided through the payment process.
You’ll need a stable internet connection, a computer or mobile device with a microphone and webcam, and the Zoom application installed.
If you are having issues with zoom, please make sure your zoom application is updated, and that your microphone and webcam are properly enabled. If the issue persists, contact our support team.
To reset your password, click the “Forgot Password” link on the login page. You’ll receive an email with instructions on how to reset your password.
For instructors
To become an instructor, click the “Become an Instructor” button on our homepage and complete the instructor application form
We require instructors to have proven expertise in their field and a passion for teaching. You’ll need to be comfortable conducting live online classes and creating engaging course content.
Connecting Zoom Account
- Log in to your Instructor Dashboard: Use your instructor username and password to access the dashboard area.
- Navigate to your Instructor Dashboard: Once logged in, you should see “Zoom” in the left-hand sidebar. Navigate to it and click on it.
- Setting up the Zoom integration: After clicking on the “Zoom” option, you will be asked to fill in your Account ID, Client ID and Secret Key from your zoom account. To get this three, you will need to navigate to the Zoom marketplace.
- Navigate to the Zoom App Marketplace: Open a new browser tab and go to the Zoom App Marketplace: https://marketplace.zoom.us/
- Sign in to your Zoom account: Log in to the Zoom App Marketplace using your Zoom credentials.
- Build a new app: In the top-right corner, click on “Develop” and then select “Build App.” (check video guide)
- Choose the app type: You will be presented with different app types. Select “Server-to-Server OAuth” as the app type. (check video guide)
- App name: Enter a descriptive name for your app (e.g., “Unlockatraining Integration”). (check video guide)
- Fill in basic information: Provide the required basic information for your app (e.g., company name, developer contact information). Click “Continue.” (check video guide)
- Configure the Scopes: Navigate to the Scopes section and add the following scopes: Meeting (Select all the options), User (Select all the options), Account (Select all), Recording (Select all). (check video guide)
- Get your API Key and Secret: Navigate back to the “App Credentials” tab. Here, you will find your Client ID (which is your API Key) and Client Secret (which is your API Secret). Copy and paste them correspondingly on your instructor Dashboard.
Below is a Video guide
For Students
Once you enroll in a course, you’ll receive a Zoom meeting link and instructions on how to join the live classes.
In most cases, course materials, including recordings of live sessions and downloadable resources, will be available for a specified period after the course ends. Please check the course description for details.
You can contact your instructor during live Q&A sessions.
More Questions?
Reach out to us through the contact form and we will get to you as soon as possible.